Whats new on TelecomTalk.info

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Whats new on TelecomTalk.info

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IDEA 3G Services Now In Maharashtra – Goa and UP West

Posted: 04 Apr 2011 06:49 AM PDT


India's 3rd largest GSM Mobile Service operator IDEA Cellular launched its 3G Mobile and Data services in two more circles Maharashtra & Goa and Uttar Pradesh (West).

After Madhya Pradesh & Chhattisgarh, Gujarat, Himachal Pradesh and Haryana, Maharashtra & Goa and Uttar Pradesh (West) are the 5th and 6th telecom circle out of in 11 circles to get IDEA 3G services.

With this launch of 3G services , IDEA subscribers in Pune, Agra, Meerut, Dehradun, Muzzafarnagar, Saharanpur, Roorkee, Rudrapur, Kashipur and Haridwar now can enjoy rich multimedia application such as Video conferencing, Idea mall application store, Mobile TV,Video on demand and High speed Mobile Broadband with ease.

To activate the 3G service, IDEA Mobile subscribers need to send SMS ACT3G to 12345 (toll free) or by dialing *147# (toll free) after sending the SMS the confirmation SMS will come and 2G Data Plan will be de-activated after the confirmation by subscriber 3G Data Plan "Pay As You Go" will be activated.he 3G local, STD and Roaming Video Call cost will be 5 paisa/sec (Rs.3/minute).

For Tariff Plans click here-: IDEA Cellular 3G Tariff Plans in Details.

BSNL Will Penalize Vendors In Case of Forced VAS Activation

Posted: 04 Apr 2011 06:08 AM PDT


In a bid to effectively arrest or stop forcibly activation the VAS without the consent of subscriber, Pan India 3G mobile service operator Bharat Sanchar Nigam Ltd (BSNL) announced new guidelines over VAS Activation.

With the new guidelines, BSNL field units will check forced activation of VAS services by VAS providers by specific procedure. If any VAS content provider activate the service without the consent of BSNL subscriber, will penalized by Rs.10,000 to 50,000.

Capping on penalty for a month period, will be 25% of cost of content/ service paid/ due to VAS provider for previous month. Instances of forced activation are to be calculated on month basis. Services will be put on suspension as soon as consolidated penalties for a month reach to maximum amount till the matter is resolved to the satisfaction of BSNL.

BSNL VAS Activation Guidelines :

1. If VAS provider initiated call or Out Bound Dialled (OBD) IVR Call, the process of confirmation and reconfirmation, including procedure for un-subscription, shall be followed by VAS provider for obtaining the explicit consent of the BSNL customer, for activation of the Value Added Service as prescribed by TRAI.

2. The charges for the selected value added service is again announced and the customer is told to reconfirm subscription to the value added service by IVR.

3. The subscription to the value added service is also acknowledged through Short Message Service (SMS) immediately after the confirmation by way of announcement as referred to in the preceding step, indicating therein the charges and relevant details of the VAS such as fixed subscription charge, other onetime charges and any recurring charges, validity period of service, including toll free telephone number for un-subscribing the service through Interactive Voice Recorder (IVR) or voice or Short Message Service (SMS), as the case may be.

4. In case the subscriber seeks to un-subscribe the value added service within twenty-four hours from the time of its activation on the ground that the subscription to such service was unintentional or accidental, the service provider shall un-subscribe such value added service and shall reimburse or credit to the customer’s account the charges, if any, deducted or levied for subscription to such value added services.

5. BSNL CMTS nodal centre of concerned zone will verify that VAS providers are following instructions contained in above Para. In case of observation of first instance of noncompliance of said instruction, suitable warning with correction period of 10 days shall be issued by nodal centre and if non-compliance is observed after correction period, connectivity for OBD may be suspended till the matter is resolved to the satisfaction of BSNL.

6. The VAS provider shall inform the subscriber through Short Message Service (SMS) in advance as stipulated by TRAI, before the due date of renewal of a subscribed value added service about the due date for renewal, the charges for renewal and the toll free telephone number for un-subscribing of such value added service. CMTS Nodal centre of concerned zone shall frequently verify text of SMS.

7. Complaints related to VAS shall be booked by either call centre or CSCs through CCM and subsequently these cases shall be forwarded to CMTS nodal centre of concerned zone. Other interface to subscriber may forward the complaints to nodal centre.

8. BSNL Nodal centre will conduct an inquiry and resolve complaints within 72 hrs. VAS providers shall extend all reasonable facilities and shall endeavour to remove the hindrance of every type upon such inquiry. VAS providers are bound to provide, without any delay the tracing facility to trace records related to provisioning of service to subscriber.

Nokia India Renews Contract With KKR For IPL 4

Posted: 03 Apr 2011 11:17 PM PDT


Against the backdrop of a cricket loving nation gearing up to welcome the fourth season of India’s most extravagant cricketing bonanza the IPL-4, Nokia India announced it has renewed its principal sponsorship contract of Kolkata Knight Riders (KKR), the team co-owned by Bollywood star Sharukh Khan.

Nokia and Kolkata Knight Riders (KKR) continue to strengthen their association and shared commitment to make IPL more exciting and engaging for Indian cricket fans.

Nokia and KKR have announced a new promotional campaign dubbed as ” KKR Tension Mat Le Yaar ” will be aired on all digital and mobile mediums for the fans to interact with the team by April 5.

In the new campaign ” KKR Tension Mat Le Yaar ” Sharukh Khan will be seen shaking a leg with Latin singer Shakira in a new music Video for the KKR team. The song has been scored by Salim-Sulaiman and sung by Pakistani singer Rahat Fateh Ali Khan.
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